EMiR Support
This folder contains articles to help solve queries about your EMiR system. Please be aware that these fixes are dependent on which switches are active and available in your system, and which Modules and Extensions you own
Before you report an error message in EMiR, there are a few things you should do. Take a screenshot of the error or note down the error code Try to re...
Fri, 31 Jul, 2020 at 3:55 PM
To create a consolidated invoice you first need to update the customer to state that they have consolidated invoices. Head to the customer View Custom...
Fri, 31 Jul, 2020 at 4:12 PM
Need support from our team? Here's how to download the software we'll need to access your computer. To help solve your issue, our EMiR Team may ...
Wed, 14 Dec, 2022 at 10:35 AM
If you encounter an instance where EMiR is not responding, you may need to force close the programme to restart it. You can do this by accessing Task Ma...
Thu, 9 Jul, 2020 at 10:29 AM
If you want to delete a job (e.g. if you have created a duplicate by accident) you can delete it by going to Jobs|Cancel Job. If EMiR won't allow ...
Fri, 31 Jul, 2020 at 4:33 PM
If you are trying to log into EMiR and are faced with an error message that says 'No Licenses Left' it means that too many people are logged into EM...
Fri, 31 Jul, 2020 at 3:50 PM
If you accidentally close a job, don't worry! You can reopen it by heading to Data|Utilities|Job Utilities|Change Job Status Simply enter the ...
Fri, 31 Jul, 2020 at 4:26 PM
To get a monthly revenue figure (in previous months) for a customer you can head to Reports|Customer Reports|Customer Activity Report You can then con...
Fri, 31 Jul, 2020 at 4:23 PM
You can export all customer and their contacts out of EMiR to a CSV file. Head to Data|Exports|Customers by Salesman You'll see a window as be...
Fri, 31 Jul, 2020 at 4:20 PM
You can add a new bank account code yourself via Finance|Maintenance|Bank Accounts You need to have the option to set up multiple bank accounts enable...
Mon, 17 Aug, 2020 at 3:26 PM